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We are able to perform routine tape drive
maintenance on all leading brands of tape drive and tape drive library
systems and streaming devices. The maintenance we offer is reliable,
efficient and professional as we are now over 10 years in this business.
Standardized or individual contracts will meet your requirements.
our standard service contract
(5x9xNBD) covers:
- telefone support
Monday through Thursday, 8:00 am - 5:00 pm,
Friday 8:00 am - 2 pm
- maintenance period Monday through
Thursday, 8:00 am - 5:00 pm
- response
time 4 hours
- technical support engineer will
be on site the next working day after the problem was reported
- costs for repair and spares
included
- costs for manpower and travel
included
- if available a similar device can
be used during the time of repair, costs are included
- minimum time for the maintenance
contract 12 months
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Maintenance
