Repair

Home Buy / Sell Data Conversion Degaussing Maintenance Rental Service Repair Refurbished Drives About Us Contact Us Legal 


To the Top
Depot Repair
Order processing
RMA Number

Repair of peripheral storage devices

Hans Knies e. K. Unternehmensberatung is a repair specialist for peripheral storage devices from nearly all manufacturers. We have a lot of experience and solid technical knowledge. For more than 10 years now we are successful in this market.
 

Depot Repair Service
 

We repair tape drive and autoloader with tape formats AIT, DAT, DLT, Exabyte, LTO, Sun/Storagetek and Tandberg as well as small libraries. Since we operate as a depot service provider, repairs are always executed on our business premises, ensuring that our specialists can conduct their error analysis, error recovery and testing under ideal conditions. In our depot service station we assemble the necessary components, configure and refurbish the equipment.

Order processing
 
The repairs for most of the tape drives (4 mm, DAT, 8 mm, DLT , SDLT, AIT, LTO drives and the corresponding autoloader as well as small libraries) are conducted at fixed prices.
Shipping cost is solely charged for autoloader and tape libraries.
 
For defective 9-, 18- or 36-track devices we will send you a cost estimate via Fax or E-mail.

Please ask for a RMA number
(Return Material Authorization) to refer to the repair tracking. Turn around time is about 3 to 5 business days.

RMA number

The return material authorization number allows you to check the progress of the repair and proofs that we have got your equipment.

Our promise: We support our customers through a relationship that is based on understanding, being responsive and knowledgeable, interested and helpful. We achieve this because of our long-term experience in this business arena and a high degree of professionalism. We can assist our customers with service, repair and refurbishment of peripheral storage devices.

All company and product names mentioned here are trade mark protected and copyrighted by third parties.


Home ] Buy / Sell ] Data Conversion ] Degaussing ] Maintenance ] Rental Service ] [ Repair ] Refurbished Drives ] About Us ] Contact Us ] Legal ]

last change: 22.09.08